Dark Turtle Gift Cards

UK DELIVERY

Standard Delivery is FREE for all orders over £50. Orders under £50 will be charged at £2.50.

EUROPE DELIVERY

Depending on which European zone you are based in will determine the shipping rate payable.

Zone 1 – £12.00

Zone 2 – up to 2kg – £12.00, over 2kg – £20.00

Zone 3 – up to 1kg – £12.50, up to 2kg £15.00, anything over 2kg will be £2.50 per every 250g over. 

INTERNATIONAL DELIVERY

Up to 1kg – £22.00, 2kg-3kg £27.00. 

Orders are usually dispatched within 5 working days.

UK DELIVERY

Royal Mail 24 Tracked. Please allow 7 working days for delivery.

EUROPE DELIVERY

Please allow 3-11 working days for delivery.

INTERNATIONAL DELIVERY

Please allow 3-17 working days for delivery.

We offer 30 day returns, however, in order to ensure a speedy return process we would ask that you initially contact us within the first 7 days of receiving your order confirming the reason for the return We will then respond asking for further details or letting you know where to send the item/s to.

You must send your unwanted items back within 7 working days of receiving confirmation from us. Unfortunately, we cannot accept responsibility for any lost items. We therefore strongly recommend that you return items using a tracked service. Any items received in a non-sellable condition will not be accepted.

Once we’ve received the returned items, subject to the being unworn, your order will be refunded to your original method of payment within 5-10 working days.

INTERNATIONAL RETURNS
If you wish to return your item from a country outside the UK, you will be liable for shipping fees and any customs, duties. We will refund/exchange items and will post out any exchanges subject to the payment of the relevant shipping fees.